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Welcome to FivePavilion (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, make a purchase, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact customer support
- Participate in promotions, surveys, or contests
Personal information may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Account credentials
- Order history
- Customer service communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website activity and usage data
- Pages viewed and time spent on pages
- Referring website addresses
- Location data derived from IP address
2. Cookies and Similar Technologies
We use cookies, pixels, web beacons, and similar technologies to:
- Operate and improve our website
- Remember user preferences
- Analyze website traffic and performance
- Personalize content and advertisements
- Improve customer experience
You may control cookie preferences through your browser settings. Disabling cookies may affect certain website functions.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Manage customer accounts
- Provide customer service and support
- Communicate regarding purchases and inquiries
- Send order confirmations and shipping updates
- Improve our products, services, and website
- Prevent fraud and unauthorized transactions
- Conduct analytics and business operations
- Send promotional and marketing communications (where permitted by law)
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties that assist in operating our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Marketing and email service providers
- Analytics providers
- Customer support platforms
These service providers are permitted to use your information only as necessary to perform services on our behalf.
We may also disclose information:
- To comply with legal requirements
- To enforce our policies and agreements
- To protect our rights, customers, or business
- In connection with a business transaction such as a merger, acquisition, or sale of assets
5. Payment Information
Payments made through our website are processed by secure third-party payment providers.
For security reasons, FivePavilion does not store complete payment card details on its servers.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill customer orders
- Provide requested services
- Maintain business and financial records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your state of residence and applicable laws, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict or object to certain processing activities
- Opt out of marketing communications
- Request information regarding how your personal data is used
To exercise any applicable rights, please contact us using the information below.
9. Marketing Communications
If you opt in to receive marketing communications, we may send:
- Promotional offers
- Product announcements
- Newsletters
- Special discounts and updates
You may unsubscribe at any time by:
- Clicking the unsubscribe link included in marketing emails
- Contacting us directly
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years old. If we learn that such information has been collected, we will take steps to delete it promptly.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any websites they visit.
12. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including rights related to:
- Accessing personal information
- Correcting personal information
- Requesting deletion of personal information
- Understanding how personal information is collected and used
To exercise these rights, please contact us using the information provided below.
13. International Users
Our website is operated from the United States.
If you access the website from outside the United States, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country.
By using the website, you consent to such transfers.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon posting the updated Privacy Policy on this page. The revised Effective Date will indicate when changes were made.
Your continued use of the website after updates are posted constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
FivePavilion
Website: https://fivepavilion.shop/
Contact Page: https://fivepavilion.shop/contact-us/
Live Chat
Chat with us live for immediate assistance.
Phone
+1 78 558 78326
Business Address
2719 Anderson Ave
Manhattan, KS 66502
United States
Business Hours
Monday – Friday
9:00 AM – 7:00 PM (USA Time)
