Terms & Conditions

Welcome to FivePavilion (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://fivepavilion.shop/ (the “Website”), including all products, services, content, features, and purchases available through the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Eligibility

By using our Website, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction.
• You have the legal authority to enter into a binding agreement.
• You will use the Website in compliance with all applicable laws and regulations.

2. Products and Services

FivePavilion offers products for sale through its Website.

We reserve the right to:

• Modify, discontinue, or remove products at any time.
• Limit the quantities of any products offered.
• Refuse or cancel orders at our sole discretion.
• Correct any errors, inaccuracies, or omissions in product information, pricing, or availability.

We strive to display product descriptions, images, and specifications as accurately as possible; however, we do not guarantee that all information is error-free or completely accurate.

3. Pricing and Payment

All prices displayed on the Website are in United States Dollars (USD) unless otherwise stated.

By placing an order, you agree to:

• Provide accurate and complete billing and payment information.
• Pay all charges associated with your order, including applicable taxes and shipping fees.
• Authorize us to charge your selected payment method.

We reserve the right to correct pricing errors and cancel orders affected by such errors.

4. Order Acceptance

Your order constitutes an offer to purchase products from FivePavilion.

We reserve the right to:

• Accept or reject any order.
• Limit quantities purchased per customer, household, or order.
• Refuse orders suspected of fraud, unauthorized activity, or violation of these Terms.

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

5. Shipping and Delivery

Shipping and delivery estimates are provided for convenience only and are not guaranteed.

FivePavilion is not responsible for delays caused by:

• Shipping carriers
• Weather conditions
• Customs processing
• Incorrect shipping information provided by customers
• Events beyond our reasonable control

Risk of loss and ownership of products transfer to the customer upon delivery to the shipping carrier, unless otherwise required by applicable law.

6. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Customers should review the Return & Refund Policy before making a purchase.

7. User Accounts

If you create an account on our Website, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting access to your account.
• All activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Prohibited Uses

You agree not to:

• Use the Website for unlawful purposes.
• Violate any local, state, federal, or international laws.
• Upload or distribute viruses, malware, or harmful code.
• Attempt unauthorized access to our systems or networks.
• Interfere with the Website’s security or functionality.
• Engage in fraudulent activities.
• Copy, scrape, reproduce, or exploit Website content without permission.

9. Intellectual Property

All content on the Website, including but not limited to:

• Logos
• Trademarks
• Product images
• Graphics
• Text
• Videos
• Website design
• Software

is owned by or licensed to FivePavilion and protected by intellectual property laws.

You may not reproduce, distribute, modify, publish, or otherwise use any Website content without our prior written consent.

10. User Reviews and Submissions

If you submit reviews, comments, feedback, suggestions, or other content, you grant FivePavilion a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and display such content for business purposes.

You represent that your submitted content:

• Is accurate.
• Does not violate the rights of any third party.
• Is not unlawful, defamatory, obscene, or misleading.
• Does not contain harmful software or malicious code.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

FIVEPAVILION DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OF INFORMATION
• UNINTERRUPTED OPERATION

We do not guarantee that the Website will always be available, secure, error-free, or free of harmful components.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FIVEPAVILION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

• Use of or inability to use the Website
• Product purchases
• Website interruptions
• Data loss
• Unauthorized access
• Third-party actions

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to defend, indemnify, and hold harmless FivePavilion, its owners, affiliates, employees, agents, contractors, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

• Your violation of these Terms.
• Your misuse of the Website.
• Your violation of any law or third-party rights.

14. Third-Party Links

Our Website may contain links to third-party websites.

We do not control and are not responsible for the content, policies, or practices of third-party websites. Accessing such websites is at your own risk.

15. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Kansas and the applicable laws of the United States, without regard to conflict-of-law principles.

17. Dispute Resolution

Any dispute arising from or relating to these Terms or your use of the Website shall first be addressed through good-faith negotiations.

If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the state and federal courts located in Kansas, United States.

18. Force Majeure

FivePavilion shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including:

• Natural disasters
• Government actions
• Labor disputes
• Internet outages
• Transportation disruptions
• Pandemics
• Acts of war
• Cybersecurity incidents

19. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes will become effective immediately upon posting the updated Terms on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

20. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

FivePavilion

Website: https://fivepavilion.shop/

Contact Page: https://fivepavilion.shop/contact-us/

Live Chat
Chat with us live for immediate assistance.

Phone
+1 78 558 78326

Email
support@fivepavilion.com

Business Address
2719 Anderson Ave
Manhattan, KS 66502
United States

Business Hours
Monday – Friday
9:00 AM – 7:00 PM (USA Time)